Can I use VoIP with an alarm system?

So, have you decided to transfer your business or home to VoIP or digital telephone? With so many options available as an alternative to traditional telephone lines, this can be a smart and cost-effective solution to change. But before you do this, think about how such a change can adversely affect security systems.

What is VoIP? This is a protocol for transmitting voice over the Internet, which today is considered a popular telephone service, which is often cheaper than a traditional telephone line that uses the Internet to transmit data. Because VoIP is dependent on the user’s modem, network congestion, such as high volume calls or heavy Internet usage, can affect its performance.

Communication problems

Not all VoIPs are created equal. If the choice is made in favor of cheap VoIP, the user runs the risk of encountering an echo problem, a frequency shift, or synchronization errors in his calls. If voice quality suffers, just imagine how this affects the quality of the burglar alarm. These signals are considered detailed and specific, which allows the security company to receive accurate data on the user’s whereabouts and problem. If interruptions or scrambling of an alarm occur during transmission, the security service will not receive the signal or will not be able to interpret it.

Failure to communicate with VoIP systems is considered a common problem that security experts face daily. The best way to avoid this problem is to discuss your options with your security company before making any changes to your telephone service provider.

Some VoIP services are provided, which are more reliable and able to reliably interact with the security service. However, most services find that their services provide voice communications and that alarms and other security sensors may not work with their system. And even if it works today, they can implement updates in their services, which can lead to interruption of the signal in the future. Because of these problems, experts strongly recommend the use of more consistent and reliable means of transmitting alarms. And if you still switch to VoIP, be sure to check the health of the system with the security service

Local regulations

If you plan to make changes to your telephone system, it is important to consider local code requirements when making any decision that affects the alarm system, in particular fire detectors. Local codes often determine how an alarm communicates with a monitoring center. As a rule, they also impose minimum requirements for backup batteries. These codes are used to ensure the correct operation of alarms and accessories for security systems . Your local security experts do this for you and work with your local government to make sure the alarm system is compliant.

Eating problems

Because VoIP depends on the user’s Internet, power outages affect it. This means that a backup battery on VoIP equipment is required to maintain open communication between the security system and the central monitoring station.

Installed burglar alarms or security systems most likely have a backup battery so that the user is not vulnerable for any reason. But the sounding alarm is just noise if the security service does not receive data about it and cannot respond as necessary.


Fixed telephony . Using a landline telephone is considered one of the alternatives, however, it may not be practical to pay for it solely for connecting to security sensors. In addition, this option is prone to failures in the telephone network and can be easily disabled by intruders.

Dedicated cellular communicator . An excellent alternative for many homes and enterprises is considered an alarm system that communicates through a dedicated cellular communicator. This eliminates the need to directly connect the telephone line to the burglar alarm . These devices can be used as a backup communicator in the event of a failure in the wired or VoIP line, or as the main mode of communication between the security system and the monitoring station.

Today, options are provided for updating the security system to a newer communication solution that will efficiently send alarms to the central station. This allows you to take advantage of the savings in VoIP while maintaining or possibly enhancing the security of your system.